The equipment is half of it. The support is the rest.
Critical care equipment is only as good as the service behind it. Briovent runs pan-India service across 28+ states — preventive maintenance, breakdown response, calibration, genuine spares, and biomedical training — delivered by engineers who know the equipment from the inside.
AMC or CMC — pick what fits your budget.
AMC — Annual Maintenance Contract
Labour-only contract. Covers scheduled preventive maintenance, breakdown attendance and technical support. Spare parts are quoted and billed as required.
- — Scheduled preventive maintenance visits
- — Unlimited breakdown attendance
- — Calibration & performance verification
- — Spares billed separately
CMC — Comprehensive Maintenance Contract
Everything in AMC, plus all spare parts and defined consumables. A single fixed annual cost — easiest to budget for, and the option most government contracts prefer.
- — Everything included in AMC
- — All spare parts covered
- — Defined consumables included
- — Fixed, predictable annual cost
Five things we do, everywhere we sell.
01 — Preventive maintenance
Scheduled PM visits per contract — typically quarterly — covering inspection, cleaning, part-life checks and functional testing.
02 — Breakdown response
Same-day telephone support; on-site attendance within SLA. Loaner units available during extended repairs under CMC.
03 — Calibration
Flow, pressure, oxygen and parameter calibration with traceable test equipment, plus calibration certificates for NABH audits.
04 — Genuine spares
Original spare parts and sensors held in regional stock, dispatched quickly to keep critical equipment in service.
05 — Biomedical training
On-site training and certification for hospital biomedical and nursing teams — included with new installs, refreshed on request.
Need service now?
Email info@lifelinebiz.com with your equipment serial and site — we'll route it to your zonal engineer.
Response targets by location tier.
| Metro & Tier-1 cities | Telephone support same day · on-site within 24–48 hours |
|---|---|
| Tier-2 cities | Telephone support same day · on-site within 48–72 hours |
| Tier-3 & rural / PHC | Telephone support same day · on-site within 72 hours, via zonal partner |
| Preventive maintenance | Quarterly visits (standard) — adjustable per contract |
| Loaner units | Available during extended repair under CMC, subject to availability |
| Calibration cycle | Annual minimum; semi-annual for high-use ICU equipment |
SLAs above are indicative. Exact response times, penalties and inclusions are defined in each signed AMC/CMC and may be tightened for tenders and large fleet contracts.
Time to set up or renew an AMC? Let's sort it.
Send your equipment list and locations — we'll prepare an AMC and CMC comparison for your facility.